Account Settings: Difference between revisions
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[[Main_Page|Main Page]] | [[Main_Page|Main Page]] | ||
===Account Settings=== | ===Account Settings=== | ||
In the admin portal, each User can manage their personal settings.<br> | |||
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[[File:Screenshot 2026-03-26 113338.png|Thumb|None|Account Settings]] | |||
====User Name==== | ====User Name==== | ||
Your current user name is shown here. To save changes click the <code>Save changes</code> button. | Your current user name is shown here. To save changes click the <code>Save changes</code> button. | ||
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<br> | <br> | ||
=====Viewing Status===== | =====Viewing Status===== | ||
From the main Admin Portal | From the main Admin Portal menu on the top left menu, select ''sleep status''. Here you will see any accounts tied to your administrator account and their current status. | ||
[[File: | [[File:Screenshot 2026-03-26 113817.png|none]] | ||
<br> | <br> | ||
To change the status of the account simply click on the 'No' or 'Yes'. | To change the status of the account simply click on the 'No' or 'Yes'. | ||
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*NO - account is active and mobile app will collect data | *NO - account is active and mobile app will collect data | ||
<br> | <br> | ||
[[File:Screenshot 2026-03-26 114221.png|none]] | |||
Billing will automatically be adjusted for your next billing cycle. | Billing will automatically be adjusted for your next billing cycle. | ||
<br> | <br> | ||
''If you are a paying customer and are wanting to delete your entire Golden Retriever account please send an email to info@goldenretrieverapp.com requesting your account be closed.'' | ''If you are a paying customer and are wanting to delete your entire Golden Retriever account please send an email to info@goldenretrieverapp.com requesting your account be closed.'' | ||
Latest revision as of 17:47, 26 March 2026
Account Settings
In the admin portal, each User can manage their personal settings.
User Name
Your current user name is shown here. To save changes click the Save changes button.
Email Address
Your current email address is shown here. To save changes click the Save changes button.
Change Password
To change your password enter it into the New passphrase and Confirm new passphrase boxes and click the Update passphrase button.
Delete Portal Account
Each user may delete their online account access at any time. This will not delete the Golden Retriever account, just the specific user's ability to log into the web portal. Once you delete your web portal profile, there is no going back. Please be certain.
Activating Sleep Mode
Golden Retriever allows accounts to be placed in sleep mode in cases where accounts are only required on a seasonal basis. While in sleep mode a minimal charge is billed monthly to retain full access to the admin portal. During this time the mobile app will have no access to any dictionary tied to the account.
- A minimal amount will be charged each month to maintain data storage and retain all account dictionaries, databases and settings - there will be no monthly charge for any active license keys
- All data will remain accessible (view, edit, download, delete)
- Manage license keys - set up new devices as necessary in advance of resuming your account
- Build new or edict current dictionaries
Viewing Status
From the main Admin Portal menu on the top left menu, select sleep status. Here you will see any accounts tied to your administrator account and their current status.
To change the status of the account simply click on the 'No' or 'Yes'.
- YES - account is in sleep mode
- NO - account is active and mobile app will collect data
Billing will automatically be adjusted for your next billing cycle.
If you are a paying customer and are wanting to delete your entire Golden Retriever account please send an email to info@goldenretrieverapp.com requesting your account be closed.
