Update Sleep Status: Difference between revisions
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===Sleep Mode=== | ===Sleep Mode=== | ||
Golden Retriever allows accounts to be placed in ''sleep mode'' in cases where accounts are only required on a seasonal basis. While in sleep mode a minimal charge is billed monthly to retain full access to the admin portal. During this time the mobile app will have no access to any dictionary tied to the account. | Golden Retriever allows accounts to be placed in ''sleep mode'' in cases where accounts are only required on a seasonal basis. While in sleep mode a minimal charge is billed monthly to retain full access to the admin portal. During this time the mobile app will have no access to any dictionary tied to the account. | ||
*A minimal amount will be charged each month to maintain data storage and retain all account dictionaries, databases and settings - ''there will be no monthly charge for any active license keys'' | |||
*All data will remain accessible (view, edit, download, delete) | |||
*Manage license keys - set up new devices as necessary in advance of resuming your account | |||
*Build new or edict current dictionaries | |||
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====Viewing Status==== | ====Viewing Status==== | ||
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[[File:SleepMode.png|none]] | [[File:SleepMode.png|none]] | ||
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To change the status of the account simply click on the 'No' or 'Yes'. Billing will automatically be adjusted for your next billing cycle. | To change the status of the account simply click on the 'No' or 'Yes'. | ||
*YES - account is in sleep mode | |||
*NO - account is active and mobile app will collect data | |||
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Billing will automatically be adjusted for your next billing cycle. | |||
Latest revision as of 20:02, 14 April 2021
Sleep Mode
Golden Retriever allows accounts to be placed in sleep mode in cases where accounts are only required on a seasonal basis. While in sleep mode a minimal charge is billed monthly to retain full access to the admin portal. During this time the mobile app will have no access to any dictionary tied to the account.
- A minimal amount will be charged each month to maintain data storage and retain all account dictionaries, databases and settings - there will be no monthly charge for any active license keys
- All data will remain accessible (view, edit, download, delete)
- Manage license keys - set up new devices as necessary in advance of resuming your account
- Build new or edict current dictionaries
Viewing Status
From the main Admin Portal menus select Update sleep status. Here you will see any accounts tied to your administrator account and their current status.
To change the status of the account simply click on the 'No' or 'Yes'.
- YES - account is in sleep mode
- NO - account is active and mobile app will collect data
Billing will automatically be adjusted for your next billing cycle.
